Business Analyst

The Business Analyst will provide strategic business analysis services to clients and other business partners as required, reporting to the Head of Lifecycle Management. Working closely with subject matter experts, clients and the other functions to understand the challenges and opportunities, and work as team to address them.

The Business Analyst will be responsible for leading business analysis activities for their assigned business processes and projects from end-to-end, addressing operational, financial, and technological risks, providing analysis, recommendations and project implementation based on the opportunities identified.


  • Provide best practice enterprise business analysis services to both internal teams and clients, in subject areas which the analyst may not be familiar with, confidently partnering with subject matter experts to lead business analysis activities in the project from initiation to completion.
  • Lead best practice analysis, design, documentation and initiation of business as usual and project processes and workflows. Including but not limited to workshopping, creating and updating analysis documentation such as problem statements, functional and non-functional requirements, and business cases, facilitating discussions, prioritizing tasks ensuring efficient and on-time delivery of project tasks and milestones, providing training, and managing customer and other stakeholder relationships.
  • Support leadership team members and peers by collaborating with others, articulating ideas and viewpoints to senior management and colleagues, identifying and initiating projects, driving the resolution of issues, and holding themselves accountable for results.

Implementation & Documentation

  • Implement process improvements or re-engineering, including purchasing and integrating new applications and processes with existing ones, and collaborating with internal stakeholders and clients to ensure systems and processes provided meet the long-term business strategies.
  • Elicit and produce required project analysis documentation. Creating and maintain documentation such as business cases, SWOT analysis, GAP analysis, problem statements, training materials, standard operating procedures, workflow diagrams, business requirements, user stories, workflow diagrams, future state proposals, UAT plans, test plans, decks for decision making and facilitation purposes, and other documentation as required.
  • Meet with the development team regularly to review solution deliverables and deadlines and maintain accountability for Business Analysis deliverables. They create detailed documentation to ensure the solution is well understood by all parties.

Reporting & Communications

  • Support and manage customer relationships and expectations for Business Analysis within team, and other functions as required, by developing and maintaining a communication process to keep stakeholders and the CapDev team appraised of project results.
  • Maintaining current knowledge of customer needs and strategies, utilizing formal and informal written communication methods to communicate updates and findings.
  • Understand and negotiate needs and expectations of multiple stakeholders.
  • Serve as a liaison between Development and product, or other expert teams to facilitate discussion and improve understanding and outcomes.
  • Liaise between Stakeholders and IT acting as a bridge. They facilitate communication between business stakeholders and the IT team to ensure both sides have a clear understanding of requirements and constraints.


  • Significant experience in Business analysis ideally having supported a variety of technology and business projects across different business functions.
  • Full confidence in using Business Analysis frameworks and applying them in subject areas they have little or no experience with.
  • Have worked in and ideally lead cross-functional project teams.
  • Have a good working knowledge of best practise business analysis techniques and project management processes.
  • Have lead and worked on large and complex projects, spanning multiple stakeholder groups and disciplines.
  • Manage multiple tasks and projects simultaneously, requiring strong organizational skills and the ability to prioritize effectively.
  • Have provided executive support functions (reporting, ad-hoc analysis, business cases, project start up).
  • Strong Analytical and Problem-Solving Skills analysing complex business processes and technical challenges to develop effective solutions.
  • Solid understanding of IT systems, software development lifecycles, databases, and relevant technologies is crucial.
  • Excellent communication skills to communicate effectively with both technical and non-technical stakeholders to ensure clear understanding and alignment. Proficiency in English at an intermediate to advanced level.

Lunik employees enjoy:

  • Hybrid working (3 days at home and 2 in the office)
  • Corporate pension plan
  • Free health insurance for the whole family
  • Free English and Spanish language classes
  • Free psychotherapy sessions
  • Gym membership subsidy
  • Free Life insurance
  • Flexible retribution
  • Fun socials – from weekly happy hour drinks to big seasonal events

Job Category: Business Analyst
Job Type: Full Time
Job Location: Malaga, Madrid, Sevilla