Office & Employee Experience Manager

We are looking for an Office & Employee Experience Manager to serve as the initial point of contact for employees, guests and providers. This job plays a crucial role in ensuring efficient and successful company operations by offering diverse services in a fast-paced, international environment.

This position is open in Madrid; you should be based here or willing to relocate and work in a Hybrid model (2 days at home and 3 in the office).

This role is for you if you have excellent communication skills, pride yourself in your attention to detail, and thrive in challenging environments.


  • Be the first point of contact for employees and visitors, to be greeted and assisted in a courteous and professional manner.
  • Maintain a safe and secure working environment, managing office spaces and facilities
  • Responsible for mail duties, including distributing post/packages to staff, sending mail, booking local and international couriers ensuring correct procedures and tracking are maintained.
  • Manage office services, such as employee travel and accommodation, training courses, kitchen/ office supplies, asset management and disposal of assets.
  • Issue office access cards to new employees, visitors & contractors, in line with security restrictions
  • Ensure sufficient stock of kitchen/office supplies and place orders, including stationery, catering supplies and drinks
  • Assist with HR tasks in a timely manner including employee onboarding, offboarding, parental and other family-friendly leave, and tracking probation periods
  • Organize and coordinate company gifts and events i.e. birthday gifts, Christmas, summer party, Learning Labs.
  • Maintain Health and Safety Records and equipment i.e. First Aid Box / Fire Extinguisher
  • Manage office expenditure and budgets
  • Manage relationships with vendors and service providers
  • Assist with the recruitment process such as management of interviews, tracking progress in our Applicant Tracking System, posting job adverts on LinkedIn, screening CV’s, liaising with recruitment agencies & conducting first stage interviews.
  • Assist with relocation services
  • Other administrative duties and projects as required.


  • Ability to Implement Procedures in a Fast-Paced and Evolving Environment
  • Self-motivated, resourceful, and able to work independently within different office locations.
  • Well-presented and professional with a friendly and positive attitude.
  • Comprehensive understanding of Microsoft Office applications, including Word, Excel, and Outlook
  • Exceptional organizational skills and attention to detail
  • Excellent communication and interpersonal skills
  • Ability to prioritize tasks, meet deadlines and work under pressure
  • Capacity and willingness to learn new skills
  • Excellent English verbal and written communication skills.

Lunik employees enjoy:

  • Hybrid working (2 days at home and 3 in the office)
  • Corporate pension plan
  • Free health insurance for the whole family
  • Free English and Spanish language classes
  • Free psychotherapy sessions
  • Gym membership subsidy
  • Free Life insurance
  • Flexible retribution
  • Fun socials – from weekly happy hour drinks to big seasonal events.

Job Category: HR & Office
Job Type: Full Time
Job Location: Madrid